This privacy policy explains how Junk Huggers collects, uses, and protects information submitted through the website, estimator, contact flows, and service communications across Bend, OR, Redmond, OR, Sunriver, OR, Sisters, OR.
We collect the details you choose to submit when you request an estimate, contact the team, book service, or opt in to text updates. That can include your name, phone number, email address, service address, photos of the job, item descriptions, scheduling preferences, and any notes you send through the site.
We use your information to provide estimates, schedule pickups, communicate about your job, send reminders or on-the-way updates, process payments, and improve how the website and routing workflow perform.
This website may use analytics, call tracking, and advertising attribution tools to understand which campaigns and pages lead to real bookings. Those tools help measure performance from click to completed job, but they are used to operate and improve the business, not to sell your personal information to third parties.
Your phone number is used to communicate with you about your specific service request. Junk Huggers uses text messaging for transactional service updates only. Reply STOP at any time to opt out, or HELP for assistance. Message and data rates may apply.
We do not sell your personal information. We do not share your phone number, SMS consent data, or message content with third parties or affiliates for their marketing purposes. We share information only with service providers or partners when it is necessary to operate the business.
We retain customer information for as long as needed to provide service, comply with legal obligations, resolve disputes, and keep business records. You may ask to update your information, request a copy of information we hold, ask us to delete it where practical, or request that we stop contacting you.
Our services are intended for adults 18 and older. We do not knowingly collect information from children. If you believe we have inadvertently collected information from a child, contact us and we will delete it where required.
We may update this policy from time to time. Questions about this privacy policy, your information, or your communication preferences can be sent by email or phone.